Frequently Asked Questions

Remodeling Contractors in Raleigh, Durham & Surrounding Areas

How Do I get started?

Getting started begins with two of the most important parts of the home remodeling process: communication and collaboration. First, we encourage you to reach out to us online or by phone. You can expect a prompt reply as we immediately begin to gather and share as much information as possible regarding your project.

This initial contact will tell you more about our process and help us learn more about your needs. The next step will be an in-home consultation, so we can meet in person and discuss your project in more detail.

Is there a fee for the initial consultation?

There is no fee for our initial consultation.

What is the smallest or largest project Green Hill can complete?

Scale is important when it comes to the home remodeling process. Having a team that executes projects of similar scope on a regular basis maximizes efficiency. We have two divisions that address projects relative to their scope and most projects fall within one of them. This expanded approach allows us to serve more clients.

How long will my project take?

Home remodeling projects vary in size and scope, which, of course, determines the timeline. At Green Hill, we take scheduling seriously. We’ll present a detailed schedule for your project before a contract is signed and use project management software to maintain that schedule. This software is very interactive, and you’ll have access to your project’s activity from start to finish.

While we do our best to set reasonable expectations and help you plan for contingencies, delays can still happen, and we’re committed to communicating these things with you and working quickly to resolve them before they potentially impact your project timeline.

Do you handle permits and inspections?

Yes, we handle all necessary permits and inspections for your remodeling project. Our team ensures that all work complies with local building codes and regulations to avoid delays and fines.

Can I live in my home during the remodel?

Depending on the scope of the remodel, living in your home during the project is often possible. For major renovations, we discuss safety measures, potential disruptions, and ways to minimize inconvenience.

How do you keep me updated before and during my remodel?

You’ll be assigned a dedicated project manager who will be your main point of contact. They’ll provide regular updates, answer your questions, and ensure that the project stays on track. BuilderTrend is a construction project management software designed for home builders, remodelers, and contractors.

We use it to estimate, schedule, and communicate with clients and subcontractors. We can also track financials all within one centralized platform, streamlining the entire construction process and ensuring projects stay on time and within budget.